Dear {XXXXX}, We're sorry but the BOSS Revolution® Money Transfer order you submitted (Money Transfer Reference {XXXXXXXXXX}) cannot be processed at this time. To ensure our customers' safety and security, we carefully review every transaction, and as part of our review of your transaction we found it necessary to cancel your transaction in accordance with our regulatory and compliance policies. If you feel that this decision was made in error or if you have any questions, please contact Customer Service at 800 308-9931, option 3 or via email at support@bossrevolution.com. Please include your reference number and any other relevant information in any correspondence, and our Compliance team would be happy to assist you. www.bossrevolution.com Boss Revolution money transfer products and payment services are offered and serviced by IDT Payment Services, Inc., a licensed money transmitter (“IDT Payment”). IDT Payment may make money when it changes your dollars into foreign currency. Access to money transfer products and services may be limited, delayed or unavailable during periods of peak demand, market volatility, system upgrades or maintenance, or communication system problems. Transfer of funds may be delayed or unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements and Agent location hours. Additional restrictions may apply. See www.bossrevolution.com/services/money-transfer or Agent for details.